Shipping policy

Most orders ship same day or the following business day. There are multiple distributor warehouses throughout the United States that our orders ship from. In most cases, orders are received with 2-3 business days from when they are placed because of the close proximity of these warehouses to you. If you ordered multiple items from us, each item may come from a different warehouse and you will get separate tracking for each one. The distributors warehouses are not open on weekends. Items will not ship on weekends. 

We use UPS, Fedex, and occasionally USPS to ship your orders. Sometimes a package will ship directly from us and other times it will ship directly from the distributors warehouse. The fastest method to get the item to you will always be chosen by us. All items over $50 ship for free from us! Please note that most items in value over $300 will have a signature required by the distributor. If you require a change or want it held for pickup, you can request it on Fedex or UPS websites and it will text me a code. You can text me for the code at 805-907-8811. Once you request it, the code is only good for 5 minutes so please try  and text me first so I can be aware and get it to you. There is on guarantee that they can make a change. 

Please note that some distributors DO NOT ship to a PO Box. UPS and Fedex might be their only delivery service and they will not deliver to a PO Box. If you enter a PO Box, I will either email or call you to ask for a physical address. Please provide a physical address if you have one.  

Hawaii and Alaska. Some distributors will not ship to your states. I then have to have the item shipped from their warehouse to ours in Southern California. Once I get it, I put a new label on it and get it on it's way to you. This process only slows it down by about a day because most packages need to come our direction in California anyway. Especially for Hawaii. The best option lately has been Fedex 2 Day Shipping believe it or not, so once I get your package, you should receive it in 2-3 days after. 

Lost items or items not received cases. If Fedex or UPS lose the item while it's in transit to you. We file a claim with our distributors and it can take up to 10 business days to get a resolution. We do this because in some cases, Fedex or UPS end up finding or getting the item delivered. If the item is lost, and you decide you want a refund instead, we can issue a refund after we receive the credit from the distributor. 

For items not received claims, if UPS or Fedex show delivery with proof of signature or photo and you claim you didn't receive it. We will work with our distributors, Fedex and UPS to get it taken care of. Please note that any item not received claims will not be issued a refund. If you say you didn't receive it and then choose to want a refund instead of a replacement item, you will be issued a store credit. The store credit never expires and will be the same amount for the item that was not received, stolen from your address or is missing. 

We do our best to make sure that your orders get out and delivered as quickly as possible! Thank you for choosing a family owned and operated small American business.

If you have any questions, please feel free to call or text me, T.R. Catanese, at 805-907-8811. Thanks!

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email and/or text containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours. Sometimes you will get tracking and it will say invalid tracking number at UPS or Fedex's website. It is valid, the system just needs more time to update. These shipments get loaded into large 18 wheeler trailers on pallets and so they don't get scanned right away. They get picked up and taken to a hub where they get unloaded and then scanned. So if you get tracking in the afternoon, it may not get a scan until almost midnight that day. This is normal and how UPS and Fedex handle their packages. Rest assured if I emailed/texted you a tracking number, it's valid. Thanks!

International Shipping Policy

We currently do not ship outside the U.S.