There in no restock fee or shipping label fee for almost all returns. Customers have 30 days from the date of delivery to return the item. There is no restock fee as long as it is in brand new condition, in the original box with the original packaging. Items missing the original packaging are subject to a 20% restock fee. Used items are subject to a 50% restock fee. The return label is paid for by Motor Psycho Sport.
Refunds are issued back to the payment method or source that was used to purchase the item. Refunds are issued upon return and inspection of the return which usually happens with 48 hours of receiving the return.
Exchanges are free and we will gladly exchange an item for a different one without any cost to you. For example if you got a pair of Alpinestars Tech 7 boots in size 11 and you want size 10, we can exchange it. We will have you ship back the 11's and as soon as we get them, the 10's will go out. I keep you informed the entire time and stay in communication via email or text message.
I'm really easy to work with. I want you to be happy. I don't get 100% positive feedback on Amazon, eBay and Google over 14 years by not doing an excellent job at customer service.
If you have any questions, please feel free to contact me via call or text, T.R. Catanese, at 805-907-8811.